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1. Who is eligible for rebates?

All BPU service class 1 and 2 electric customers are eligible for rebates.  If you are unsure of your service class, please contact the BPU Customer Service Office at (716) 661-1660.

2. How are rebates are issued?

Upon verification, property owners will receive a check for the approved rebate amount. If the customer’s account is in arrears, a portion or all of the rebate may be applied to the account.

3. What are the rebate limits?

The rebate limit for Heat Pumps is $5,000 per year for property owner.  

4. Do all Heat Pumps qualify for the program?

No, only CEE tiers 1,2,3 air source heat pumps and Energy Star-certified heat pump water heaters qualify for the program.

5. What are the required ratings for each of the CEE tiers for air source heat pumps?

Tier Level	Seasonal Energy   Efficiency Rating (SEER)	Energy Efficiency  Rating (EER)	Heating Season Performance Factor (HSPF)
Tier 1	>= 15	>= 11	>= 9.0
Tier 2	>= 16	>= 11	>= 9.5
Tier 3	>= 18	>= 11.5	>= 10