My area was just flushed and I am experiencing low pressure or volume from my faucet, why?

Did you use water during your scheduled flushing time and was the water discolored? If so, the sediment in the discolored water may have clogged the screen (or aerator) in the faucet and it needs to be cleared.

If that is not the issue, then please contact Board of Public Utilities (BPU) Customer Service for assistance at (716)661-1660.

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1. When will I see discolored water or will I only see discolored water on my scheduled flushing day?
2. Why should I be aware of my scheduled flushing day?
3. How can I check for discolored water in my home?
4. Is it safe to use and flush my toilet on my scheduled flushing day?
5. What if I did laundry and the discolored water stained my clothes?
6. What if I pulled discolored water into my hot water tank?
7. Is discolored water safe?
8. What if I do not want to drink or cook using discolored water, even if it is safe?
9. Why does the Board of Public Utilities (BPU) flush their water mains?
10. Why does the Board of Public Utilities (BPU) flush during the daytime?
11. My area was just flushed and I am experiencing low pressure or volume from my faucet, why?