Cold weather protections are effective November 1 to the following April 15.
The Board of Public Utilities (BPU) set up a fund, now known as the John Alfred & Oscar Johnson Memorial Trust / BPU Good Neighbor Fund. In 2015, the fund was expanded to help customers pay their utility bills.
If you are going through a temporary hardship, there are resources that you can find to assist you during that time.
Learn more about audits and rebates in New York.
Residential Recycling Credit Program uses advanced technology to stabilize rates.
If you are having trouble paying your utility bill, you may be eligible for a special payment plan agreement.