Knowing the pole numbers of failed street lights helps the BPU linemen identify the reported lights, resulting in speedier service. Reflective orange BPU five-digit numbers have been placed on all BPU poles in the past year, making it easier for customers to identify locations where street lights are not working. The letters "BPU" are beside each pole number.

New residential lights are added when authorized by the governing bodies of the communities served.

City of Jamestown residents may request a street light by contacting their City Council representatives who take it to the Public Safety Committee. If Public Safety approves the request, the request is forwarded to City Council for approval.

Public street lighting in Jamestown, Celoron, Falconer, and three lighting districts in the Town of Ellicott has changed as new technology presents itself. Carbon arc lamps gave way to incandescent bulbs, then mercury vapor lamps were replaced by the present ornamental sodium vapor and LED lights installed in downtown Jamestown.

The Board of Public Utilities is responsible for over 4,100 street lights in its 23 square mile franchise territory. Street lights that turn on and off usually have a bad photo sensor and should be reported as broken, just as those that do not light at all. Please take the time to complete this form, giving us the exact location of the light. Then submit the form to the utility and we will send someone to repair it as soon as possible.

When reporting street light outages, please provide the five-digit pole number to BPU customer service personnel.

E-Mail to



Home Water Electric Wastewater Solid Waste District Heat About the BPU Contact Us